Shipping Policy
Delivery Time
Our commitment to delivering high-quality products drives us to handle every order with the utmost care.
We currently aim to deliver your order within an average of 4 to 8 business days.
Please note that these delivery times are estimates and may vary depending on your location and current circumstances.
Delays Due to Unexpected Demand
Please be aware that delivery times may fluctuate due to unexpected high demand.
While we always strive to deliver your order as quickly as possible, there may be periods when the demand for our products increases significantly, which can cause delays.
We appreciate your understanding and assure you that we will do everything possible to minimize any delays.
Shipping Service
We use DHL, a reputable international shipping company, to ensure your order is delivered safely and reliably.
With DHL, you are guaranteed excellent service and real-time tracking information to monitor your shipment’s progress.
Extras
To enhance your shopping experience, we also offer:
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Free Shipping: for orders above a certain value.
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Insured Shipping: if you need priority and insured delivery, we offer this option for an additional fee.
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Customer Service: our dedicated support team is always ready to answer your questions and address any concerns.
We truly value your trust in Zoléa and strive to provide you with the best possible service.
If you have any further questions about our shipping policy, please don’t hesitate to contact us:
📧 zoleaparis@gmail.com
Zoléa
Willem Heselaarsstraat 35, 1069KA Amsterdam
SIRET: 97812137